Travel Disruption Advice for Luton
Being the 5th busiest airport in the UK, London Luton Airport (LLA) undergo peak times and rush hours. Traffic has never been an issue at Luton Airport, but it becomes quite challenging for travellers. We have compiled a list of queries, questions with answers for travellers who can benefit themselves while travelling to and from London Luton Airport.
My flight is delayed, what should I do?
Normally, the airlines at Luton Airport put passengers on the next available flight. But if you have purchased the ticket with insurance and want to claim it, then approach the ticket agent. Legally, airlines are not liable to compensate passengers if the flight gets delayed due to bad weather. However, some airlines provide meals during flight delays.
Will the airline reimburse me if my flight is delayed?
No. Unfortunately, airlines are not bound to compensate passengers in case of delay flights. However, if the flight is delayed or cancelled due to a fault by the airlines, then the airlines arrange a seat in the next available flight, offer food and accommodation if happened in the night-time.
What should I do if my flight is cancelled?
The airline staff provide a valid reason for cancellation and try their level best to accommodate passengers as possible. If the airlines cancel your flight, then they will offer a full refund or rebook you to the next available flight if you’re not in a hurry.
My flight was cancelled, and I was with family. What to do?
London Luton Airport has a ‘kid zone’ (unsupervised) where children can safely pass the time while playing. There’s also the airport lounge, and baby changing rooms.
How can I avoid traffic jams while travelling to the airport?
The best way to avoid traffic congestion while getting to the airport is to leave for your flight at least 1.5 to 2 hours early. Also, check the airport’s rush hours and peak times as traffic jams can jeopardize your mood for the trip.
How would I know if the flight is delayed or cancelled?
Keep updating yourself with flight details by reading airport news. During bad weather, the airlines or airport authorities release official statements for passengers that enlightens them about flight cancellations.
I need to get to the airport, but I’m stuck in traffic disruptions, what now?
If the traffic disruption is massive on the scale, then the airlines will likely delay the flight. But if it's just you, then you might want to rebook the flight because airlines’ focus is on all passengers and if 99 passengers have shown up right on time but 1 didn’t, the airlines might leave that one passenger to maintain 100% punctuality.
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